PML Construction works hand in hand with an accredited damp timber treatment company. This means that we can provide a seamless damp treatment programme for our customers. We can coordinate with our partner so that the preparation, damp treatment, and subsequent redecoration are lined up as efficiently as possible – allowing for the drying out period.
We can also advise on condensation issues – which can be very difficult to manage. But we can make suggestions around ventilation and living habits that could help ease the problem.
We know what we’re doing – PML Construction is a full-service building and roofing company staffed by a qualified and experienced team. We have all the necessary professional accreditations and insurances and you can see them in full here.
We operate from premises where our brilliant back office team keep us organised and on track. Each job is assigned a Site Manager so there is always someone available for our customers to liaise with throughout any undertaken works.
At PML Construction we’ve tried to anticipate the things that can cause problems in the customer-builder relationship.So, in addition to being contactable; we provide a detailed Construction Phase Plan or week-by-week outline for all projects, so customers understand what will be happening at each stage. This can be updated if they decide to add to the project.
We are delighted that it has resulted in a score of 100 percent on Checkatrade’s ‘Invoice History’, which measures whether customers agree they have been charged as per their quote/estimate.
We are equally at home in domestic and commercial environments and fully equipped for both! We understand that having builders in your home can be stressful. But we do our best to minimise that – from organising portable toilets if necessary, to making sure that we sheet-up extensively where we can and work as tidily as possible.
And for commercial customers we can schedule work to suit. For example, we provide alteration, renovation and decoration services to several local schools and plan this for the school holidays. We also have DBS checks for relevant
Our customers love us – it’s great when people say nice things about us and you can read some kind words from people who’ve had the PML Construction experience here. But we’re particularly proud of the fact that 80 percent of our work comes from repeat customers and 94 percent of PML Construction customers would recommend us to their friend and family.
One of the questions we’re asked most is whether we’ll be onsite every day. And, barring disasters, the answer is yes. We are experts at managing our team and as keen as our customers that we deliver on our promises. So, we schedule jobs very carefully to make sure that there are no gaps in service.
Well mainly it’s people, in their many guises.
We prioritise customer service in ALL our interactions. Because we want people to talk about us. And recommend us. And pass on the message that we are committed to delivering residential and commercial building and roofing projects to the highest possible standard using our team of skilled professional.
They trust us to deliver their project and we take that responsibility seriously. We take ownership of our work and, in the unlikely event of a problem, our focus is on finding the best solution and not casting blame.
We quite literally couldn’t do it without them! We’re very proud of our team of skilled professionals and confident that they will do the best possible job.
We’ve built ourselves a strong reputation on the building and roofing projects we’ve delivered since 2012. But there are a lot of people who are still waiting to be delighted by PML Construction.
Let us know a little more about your requirements.
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